Terms & Conditions

By registering and accepting Menscare UK Direct Terms and Conditions you confirm that you are at least 16 years of age and all information and details provided are your correct, current and complete details. You agree that you will not use the Website for criminal, fraudulent or illegal activity or in any manner which would cause harm or distress to any third party, if we suspect fraudulent account activity or behaviour we reserve the right to suspend, restrict or terminate your access to the Website at any time without notice.

If you wish to contact us please either email admin@menscare.co.uk or call us on (01889) 569467, our offices are open Monday to Friday 9am to 5pm Messages can be left outside office hours. Whilst every effort is made to deal with all enquiries within 24 hours during the working week, we do operate an email system so all email will be dealt with in the order received.

Menscare UK only sells 100% genuine products, we do not sell any fakes or copies.

Images are for illustration purposes only and may differ from the actual product received. Colours on some items, in particular (but not limited to), cosmetic items, may vary due to limitations within the photographic process and screen variations.

All stock and prices are subject to availability, items added to the basket may change as you proceed to checkout so please recheck your order before submitting payment.

We accept payment by credit/debit cards: Visa Debit, Visa, Mastercard, Delta or by Paypal, Menscare UK will not be liable for charges or payment processing fees, should they apply, associated to your chosen method of payment.

Menscare UK accepts payment by cheque but if you do wish to order by post please send Postal Orders for the full order amount including
postage to: Menscare UK, Howitt Place, 57 Balance Street, Uttoxeter Staffordshire ST14 8JQ
please ensure you include delivery and contact details.

All prices are in GBP(£) . If you have used our Google Translate facility, please note that prices will still be charged in GBP, but may incorrectly display in an alternate currency at points throughout the order process.

Where applicable, prices shown in Euros (€) and US Dollars ($) are based on an average daily exchange rate. When you add items to your shopping
bag the prices will revert back to GBP (£) as we only accept payment in GBP (£) When your order is processed the total actually charged may vary dependant on the rate of exchange at that time.

Menscare UK do not store any credit or debit card details.

The price of a product shall be as stated on the website at the time you place your order:

Orders may be subject to extra security checks at our discretion. This may include confirmation of Credit/Debit card details, PayPal details, or full address details. Menscare UK reserves the right to request payment by an alternative method or cancel any orders if this information cannot be supplied.

In some circumstances, initial postage prices quoted at the time of ordering may not be sufficient to cover actual postage costs. Should this be the case, Menscare UK reserves the right to request payment of the price difference in the postage costs prior to fulfilling and dispatching the order.

Menscare UK reserves the right to cancel or refuse orders at any time, restrict quantities of certain items, or deliver certain orders to the Billing Address only at the discretion of our management.

If Menscare UK is unable to fulfil part or all of your order due to stock becoming unavailable we will try to offer an alternative item or we will refund your payment for items we are unable to supply. Menscare UK will not be obliged to offer any additional compensation in any form for disappointment suffered.

If customs or import duties are charged once the parcel leaves the UK these charges must be paid for by the recipient of the parcel.

Due to restrictions shipping certain products to destinations off the mainland UK, additional postage costs may be incurred due to the number of products that can be sent per order. Should this be the case, Menscare UK will contact you to advise prior to the dispatch of the order.

In accordance with the Data Protection Act 1988 we do not supply any of your details to a third party, unless you have given Menscare UK permission to do so.

Any complaints should be made in writing either by post to: Menscare UK, Howitt Place, 57 Balance street, Uttoxeter Staffordshire ST14 8JQ
or by email to admin@menscare.co.uk. Where possible we try to acknowledge complaints immediately but all complaints will be acknowledged within 7 working days, the customer will be informed of all progress.

Menscare UK shall have no liability to you for any failure to deliver goods you have ordered, or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.